How fast does JupiterSense respond to support emails?

Within 24 hours on business days. Most emails get a reply much sooner — often within a few hours during UK/EU/US business hours. As a solo-developer company, every email is read and answered personally.

Is there phone support for JupiterSense?

No. Support is email-only at support@jupitersense.com. Email gives every question the full attention it needs and leaves you with a written reference you can return to later. Most support questions are resolved in one or two email exchanges.

Can I try JuSenseSheet before buying Pro?

Yes. JuSenseSheet is free for up to 50 invoices per month with no time limit, no account, and no credit card. Install it at jupitersense.com/app/ and try it with your real invoices. Upgrade to Pro ($39 one-time) only if you need more than 50 invoices per month.

Get In Touch

Whether you have a question about JuSenseSheet, need help with setup, or want to discuss licensing — I'd love to hear from you.

Email Support

support@jupitersense.com

Technical questions, bug reports, feature requests. Typically respond within 24 hours.

Sales & Licensing

support@jupitersense.com

Interested in JuSenseSheet Pro or bulk licensing for your firm? Let's talk.

General Inquiries

support@jupitersense.com

Partnership opportunities, press inquiries, or just saying hello.

Send a Message

We'll get back to you within 24 hours.

Or email us directly at support@jupitersense.com

Quick Questions

Within 24 hours on business days. Most emails get a reply much sooner.

Not currently. Email ensures every question gets the attention it deserves. Written responses also give you a reference you can return to later.

Yes — JuSenseSheet is free for up to 50 invoices per month. Download it now and try it with your real invoices. No account needed, no time limit.